terms & Condition

We outline the rules, responsibilities, and guidelines for using our website and services to ensure a smooth and transparent experience for all clients.

 
terms & Condition

Last Updated: November 2025
Brand: Arise & Shine Unisex Salon – Bengaluru
Website: www.ariseandshinesalon.com

1. Introduction

Welcome to Arise & Shine Unisex Salon.
By accessing, browsing, or using our website or availing our salon services, you agree to comply with and be bound by the following Terms & Conditions.
If you do not agree with these terms, please refrain from using our website or booking our services.

These Terms & Conditions apply to both online and in-salon experiences.

2. Services

We offer a wide range of beauty, hair, skin, and grooming services for men and women.
All services are provided by qualified professionals using premium and certified products.

While we strive to maintain consistent quality, individual results may vary depending on factors like hair type, skin condition, and lifestyle.
Our stylists or experts may recommend specific services based on consultation and assessment.

3. Appointments & Bookings

  • Appointments can be made via phone, WhatsApp, email, or through our website booking form.

  • We recommend prior booking to ensure preferred time slots and stylists.

  • Walk-in clients are welcome but are subject to availability.

  • A confirmation message or call will be shared once your booking is accepted.

Rescheduling & Cancellation:

  • Appointments can be rescheduled up to 24 hours before the slot.

  • Late arrivals (beyond 15 minutes) may result in shortened service duration or rescheduling.

  • Repeated no-shows may require advance payment for future bookings.

4. Payments & Pricing

  • All prices listed are exclusive of taxes unless mentioned otherwise.

  • Payment can be made via cash, UPI, credit/debit card, or online payment gateways.

  • Prices may vary depending on stylist expertise, hair length, and product selection.

  • Promotional offers and packages cannot be combined unless explicitly stated.

Arise & Shine Salon reserves the right to modify service prices or offers without prior notice.

5. Refunds & Returns

Due to the nature of our services, we do not offer refunds for completed salon treatments or services.

Refunds are only applicable under the following conditions:

  • Service not delivered as booked due to internal cancellation.

  • Payment made for a service not availed (after review and approval by management).

Prepaid packages, gift cards, or memberships are non-transferable and non-refundable.

6. Product Purchases

All product sales (such as shampoos, serums, or beauty kits) are final.
We do not accept exchanges or returns unless the product is damaged or defective at the time of purchase.
Please retain the invoice for any product-related concerns.

7. Conduct & Safety Policy

We aim to maintain a safe, hygienic, and respectful environment for all clients and staff.

We kindly request clients to:

  • Treat staff and other guests with courtesy.

  • Disclose any allergies, skin sensitivities, or medical conditions prior to service.

  • Follow stylist or therapist instructions during treatments.

The salon reserves the right to refuse service to any individual exhibiting inappropriate or unsafe behavior.

8. Offers, Discounts & Gift Vouchers

  • Promotional offers and gift vouchers are valid only during the stated period.

  • Discounts cannot be clubbed with other promotions or membership benefits.

  • Gift vouchers must be presented at the time of billing and cannot be redeemed for cash.

9. Privacy & Data Protection

We value your privacy.
All personal information collected through our website or during appointments is handled in accordance with our Privacy Policy.
We do not share or sell client data to third parties without consent.

10. Liability Disclaimer

While we take all precautions to ensure safety and quality, Arise & Shine Salon shall not be liable for:

  • Reactions caused by undisclosed allergies or medical conditions.

  • Damage due to client’s improper aftercare or external chemical exposure.

  • Delays or service disruptions due to unforeseen events (power outage, technical issues, etc.).

Clients are encouraged to follow the professional aftercare advice provided post-service.

11. Intellectual Property

All content, logos, text, images, and designs on this website are the intellectual property of Arise & Shine Unisex Salon.
You may not copy, reproduce, or redistribute any material without prior written permission.

12. Modifications

Arise & Shine Salon reserves the right to modify, update, or replace any part of these Terms & Conditions at any time.
Changes will be reflected on this page with an updated “Last Modified” date.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

14. Contact Us

For questions, clarifications, or complaints regarding these Terms, please contact us at:

Arise & Shine Unisex Salon
📍 5C, 402/C, 2nd Floor, HRBR Layout 2nd Block, Kalyan Nagar, Bengaluru – 560043
📧 Email: ariseandshine.blr@gmail.com
📞 Phone: +91 90352 44813 / +91 90352 44814

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